About | Contact
Products Orders Services health information blog
Links to Healthcare Organizations
Washington State Department of Social and Health Services
Official website for WA State DSHS

Official Government Website for People with Medicare
Medicare.gov is a consumer beneficiary website that provides access to information about Medicare, Medicare health plans, contact information publications, etc.

WSDOH Health Professions Quality Assurance
Allows you to check provider credentials and disciplinary history as well as file complaints.

Senior Life Options
A Senior Referral Placement Service.

Empowering Caregivers™
General caregiver site offering various resources, information and support.

Elder Issues
Seniors and their loved ones can build a personalized database of important life and health information, such as medications, physicians, insurance and funeral requests.

Association for People Living With Incontinence
Information resource for people living with incontinence and their families.

Web Md
WebMD Corporation: the leader in providing services that help physicians, consumers, providers and health plans navigate the complexity of the healthcare system.

Disease and Condition resources:

ALS Association – www.alsa.org
Alzheimer’s Foundation of America – www.alzfdn.org
American Cancer Society – www.cancer.org
American Diabetic Association – www.diabetes.org
American Heart Association – www.americanheart.org
American Lung Association – www.lungusa.org
American Macular Degeneration Foundation – www.macular.org
American Obesity Association – www.obesity.org
American Parkinson Disease Association – www.apdaparkinson.org
American Red Cross – www.redcross.org
American Speech-Language-Hearing Association – www.asha.org
American Stroke Association – www.strokeassociation.org
Arthritis Foundation – www.arthritis.org
Asthma and Allergy Foundation of America – www.aafa.org
Leukemia and Lymphoma Society – www.leukemia-lymphoma.org
Mobility International – www.miusa.org
Multiple Sclerosis Association of America – www.msaa.com
National Alliance for Caregiving (NAC) – www.caregiving.org
National Federation of the Blind – www.nfb.org
National Multiple Sclerosis Society – www.nmss.org
National Parkinson Foundation – www.parkinson.org
National Stroke Association – www.stroke.org
National Council on Aging – www.ncoa.org
National Association for Continence – www.nafc.org
United Ostomy Association – www.uoa.org

WA State Medicaid Nutrition Coverage Requirements

Nutrition supplements for Medicaid (DSHS) clients are covered only with prior approval by the DSHS medical review board. Some clients, such as cancer patients and children, may qualify for expedited prior approval, which has a faster turnaround time. One of the primary qualifiers for oral enteral nutrition is loss of weight. Patients must be underweight or malnourished to be approved. DSHS recommends trying blended foods that are calorically enhanced before requesting
a supplement.

If you feel you have a need to receive a nutritional supplement, follow these steps to ensure that your request can be properly processed and coverage can be quickly determined.
1. Call your customer service representative and explain the reason for need. Have your current and past weights available.

2. Your customer service representative will send a pre-approval worksheet form to the physician. The physician will be asked to explain in detail why traditional foods will not fulfill your nutritional requirements.

3. When the worksheet is completed by the doctor, we submit to DSHS for approval. This process can take as long as three weeks.
4.Your customer service representative will call you as soon as approval is received. If your request is denied, we may resubmit with additional information.

Please note that we cannot send a shipment until the request is approved by DSHS. The process typically takes up to a month. We understand that this can be a challenge, but your patience is appreciated.
HIPAA Policy
Our organization is dedicated to maintaining the privacy of your identifiable health information. In conducting our business, we will create records regarding you and the treatment, products and service we provide you. We are required by law to maintain the confidentiality of health information that identifies you. We are also required by law to provide you with this notice of our legal duties and privacy practices concerning you health information.

The following notice describes how your medical information may be used and disclosed, and how you can get access to this information. Please review the information carefully:

• Your confidential health information may be disclosed to employees or business associates of the company when needed to provide you with products and/or services, to secure payment for products and/or services provided, and as needed to operate our business. Employees and business associates of the company will only be provided with the minimum necessary information needed to complete their duties.
• Your confidential health information may be released to other healthcare professionals for the purpose of providing you with quality healthcare.
• Your confidential healthcare information may be released to your insurance provider for the purpose of the company receiving payment for providing you with needed healthcare products and services.
• Your confidential healthcare information may be released to a public health organization or federal organization in the event of the need to report a communicable disease or to report a defective device.
• Your confidential healthcare information may be released to public or law enforcement officials in the event of an investigation in which you are a victim of abuse, a crime or domestic violence.
• Your confidential healthcare information may not be released for any other purpose than that which is identified in this notice without requesting a specific authorization from you to release information for a specific purpose.
• You may be contacted by the company to remind you of the need to re-order regular and routine supplies that you currently receive from the company, or to notify you of other health services that might be of interest to you.
• You have the right to restrict the use of your confidential information. If you object to your confidential information being disclosed as described in this agreement you may request a "Restriction of Information/Consent" form. Upon completion of this form the company will abide by the restrictions you request. However, the company may choose to refuse to provide a continuing service to you if the restrictions you request would interfere with the company maintaining normal treatment, payment or healthcare operations in regard to your account.
• You have the right to receive confidential communication about your health status and the products and services provided to you.
• You have the right to review and photocopy any/all portions of your healthcare information.
• You have the right to make changes to your healthcare information.
• You have the right to know who has accessed your confidential healthcare information and for what purpose.
• You have the right to possess a copy of this Privacy Notice upon request. This copy can be in the form of an electronic transmission or on paper.
• The company is required by law to protect the privacy of its patients. It will keep confidential any and all patient healthcare information and will provide patients with a list of duties or practices that protect confidential healthcare information.
• The company will abide by the terms of this notice. The company reserves the right to make changes to this notice and continue to maintain the confidentiality of all healthcare information. For an updated notice, please see our website at www.professionalmedicalcorp.com
• You have the right to complain to the company if you believe your rights to privacy have been violated. If you feel your privacy rights have been violated, please mail your complaint to the company, Attention: Fran Marasow, Professional Medical Corp, 12733 28th Ave NE, Seattle WA 98125. All complaints will be investigated.
• For further information about this privacy notice, please contact: Fran Marasow or Jane Cartwright at 206-366-9543.
• This notice is effective as of 04/15/03. This date must not be earlier than the date on which the notice is printed or published.

Last revised 05/05/03
PO Box 15112 Seattle, WA 98115 • (800) 741-3996 • admin@professionalmedicalcorp.com Professional Medical Corp, Hospital & Medical Equipment & Supplies, Seattle, WA